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Manfred Voit, ADAC

»By switching to electronic records you can provide specific business processes with the best possible support and improve employee productivity.«


SAPERION Electronic Case Management

At a glance

SAPERION ECM Case Management solutions are the first place of contact for all of your business information. A single application organizes all of the structured and unstructured information your employees need in order to make important decisions.
These easy-to-use solutions will accelerate your processes, reduce expenses, and improve employee productivity.
SAPERION ECM Case Management solutions can be easily customized for your needs:

  • SAPERION ECM HR Record: Helps reduce expenses and improve quality in all HR-related processes. Take full advantage of automated procedures, follow-ups, reminders, and completeness checks! Keep private data private with access controls – but still find what you need quickly and easily.
  • Contract record: Clearly structured access to complex information facilitates improved planning, execution, and monitoring of projects. Data is logged and stored in revision-proof format. Gain competitive advantages with shorter paths and faster search times.
  • Leasing records: Rapid reactions increase customer satisfaction and are key to maintaining a competitive advantage! Keep all leasing contracts, applications, correspondence, and term sheets available at a moment’s notice.

Whereas Business Intelligence is for the analysis of period-specific data in support of policy makers, SAPERION ECM Business Activity Monitoring powered by QlikView is employed by line managers for the ongoing observation of current process states, in order to be able to react promptly to problems in case of need. If defined limit values of key performance indicators are violated, the Business Activity Monitoring issues an automatic warning.


With the separate application of Business Intelligence as well as Enterprise Content Management, which hitherto has served as a standard in many companies, processes or decisions were only optimized if required. SAPERION combines the two concepts and exploits their optimization potentials.
The Management Dashboard completes the SAPERION ECM Workflow with its Process Designer, the Workflow Engine and the Workflow Inbox (work list) to achieve a powerful application for the near time monitoring and control of business processes.


Expanded by the Management Dashboard, SAPERION ECM makes it possible for line managers to now have a pro-active control of the business processes in their area of responsibility. An early warning system in the form of a control terminal supports them for the quickest possible disclosure of deviations and bottlenecks which occur within the scope of these processes. The observation of characteristic numbers is an essential component of Business Activity Monitoring. Apart from evaluations according to diverse dimensions such as time, customer or costs, comparisons of metrics and characteristic numbers are likewise made possible.
The significant aim of SAPERION ECM Business Activity Monitoring deployment is to shorten the identification time of problems. If the presence of problems was formerly detected periodically, their analysis can now take place in response to actual events. Thus the reaction times for the introduction of corrective measures are minimized, since the Analyst system informs about imbalances in good time.

 
 
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